Customer support

Contact Remanx.

Need help with a repair, an existing order or a part? Choose the quickest way to get the right support below.

Call customer support 01227 314773 Customer support · Monday–Friday WhatsApp Message Remanx Quick questions, part numbers and photos
Existing job or order Already have a repair with us? Have your job or order reference ready when you call or message us so we can find the repair quickly.

New repair or part enquiry

Tell us what you need help with.

Send us the vehicle, part number and fault details. We’ll use the information to identify the right repair or advise you on the next step.

  1. Identify the unit

    Add the part number and vehicle make, model and year.

  2. Describe the fault

    Tell us what the unit is doing, including warning messages, fault codes and any testing already carried out.

  3. Send your request

    We’ll review the details and come back with the next step.

Part-specific support Clear next step No obligation to book

Unit not listed?You can still send the details for assessment. Include the vehicle, part number and fault information so we can confirm the right route.

Send or visit

Remanx Ltd

Unit 12 Northpoint Business Estate
Enterprise Close
Rochester
ME2 4LX

Get directions

Pack the unit securely and put your packing slip or contact and fault details inside the parcel.

Quick answers

Looking for common information?

Read about turnaround, delivery, payment, warranty and what happens after your unit arrives.

View common questions